Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information when you use our locksmith services.

Our Commitment to Privacy

Locksmith Open Now is committed to protecting your privacy and personal information. This privacy policy explains how we collect, use, and safeguard your data.

Last Updated: December 23, 2025

1. Information We Collect

We collect information necessary to provide locksmith services and communicate with you about your service needs.

Personal Information:

Name and contact information (phone, email)
Service location and property details
Vehicle information for automotive services
Payment information for billing purposes

Service Information:

Service requests and appointment details
Service history and work performed
Communication records related to services
Feedback and service ratings

Technical Information:

IP address and device information
Website usage data and cookies
Service request timestamps

2. How We Use Your Information

Your information is used solely to provide locksmith services and improve our service quality.

Process and fulfill service requests
Schedule and coordinate service appointments
Communicate about service status and updates
Process payments for services rendered
Provide customer support and assistance
Maintain service records for warranty purposes
Improve our services and customer experience
Comply with legal and regulatory requirements

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. Information is shared only as necessary for service provision.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure.

Security Practices:

Encrypted data transmission and storage
Secure password protection for accounts
Regular security updates and monitoring
Limited access to personal information
Secure disposal of outdated information

Data Retention:

Service records retained for warranty periods
Financial records kept as required by law
Contact information maintained for service purposes
Data deleted when no longer needed

5. Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience and provide better service.

6. Your Privacy Rights

You have certain rights regarding your personal information under applicable privacy laws.

Your Rights Include:

Access to your personal information
Correction of inaccurate information
Deletion of your information (subject to legal requirements)
Objection to certain processing activities
Data portability in certain circumstances

How to Exercise Your Rights:

Contact us at 929-641-4896
Email info@locksmithopennow.com
Provide sufficient information to verify your identity
Allow reasonable time for processing requests

7. Third-Party Services

We may use third-party services that have their own privacy policies and practices.

Payment processors (Stripe, PayPal, etc.)
Analytics services (Google Analytics)
Communication tools (email services)
Customer feedback platforms

We encourage you to review the privacy policies of these third-party services.

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

Services provided to adults and businesses
No collection of information from minors
Contact us if you believe we have collected information from a child

9. International Data Transfers

Your information is primarily processed and stored within the United States. International transfers may occur for service provision.

Data primarily stored in the US
International transfers for cloud services
Appropriate safeguards for international transfers

10. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements.

Policy updates posted on our website
Major changes communicated to customers
Continued use constitutes acceptance of updates
Effective date noted for each update

Contact Us About Privacy

If you have questions about this privacy policy or our data practices:

Phone: 929-641-4896
Email: info@locksmithopennow.com
Address: 535 Fifth Avenue, 4th Floor, New York, NY 10017
Hours: 8:00 AM - 10:00 PM daily (Emergency: 24/7)